Introduction

By using our website or services you agree to these Terms & Conditions ("Terms"). Solar Incentives (“we”, “us” or “our”) is owned and operated by Timeless Energy Pty Ltd. We provide general information about solar, batteries and energy rebates, and we connect you with third‑party solar installers, battery providers, electricity retailers and energy comparison sites. We do not install systems ourselves and we do not provide professional financial or legal advice.

Our service

• We help Australian homeowners and businesses understand government incentives and compare solar and energy offers. You can request quotes or referrals through our website, by phone or via email. We match your details with suitable providers. We may also connect you to energy comparison platforms to compare electricity plans and may receive compensation if you switch or purchase through a partner.
• We strive to provide clear, up‑to‑date information, but rebates and energy prices change frequently. We do not guarantee the availability, eligibility or value of any rebate or incentive.
• We may receive compensation from solar companies, battery suppliers or energy comparison services if you choose to utilise their services. This helps us keep our service free to you and does not influence the advice we provide.

Eligibility and user obligations

• Our services are intended for Australian residents over 18 years of age who own or occupy property and are exploring solar or energy comparison options.
• You agree to provide accurate and complete information when using our service.
• You must not use the website for any unlawful purpose or to distribute malicious or unsolicited content.

Intellectual property

All content on the Solar Incentives website (including text, graphics, layout and logos) is protected by copyright and trade mark laws. You may view and print content for personal use only. You must not reproduce or distribute our content without written permission.

No professional advice

The information we provide is general in nature and is not professional, financial or legal advice. You should obtain independent advice before making significant decisions. We do not make any representations about the accuracy or suitability of third‑party products or services.

Third‑party links and services

Our website contains links to and referrals for third‑party solar installers, electricity retailers and energy comparison platforms. While we vet our partners, we do not endorse or guarantee their products or services. Contracts with third‑party providers are solely between you and that provider. We are not responsible for their performance or for any disputes.

Limitation of liability

To the extent permitted by law, Solar Incentives is not liable for any direct, indirect or consequential loss arising from your use of our website or reliance on any information we provide. This includes (but is not limited to) losses arising from:

• Your inability to use our service;
• Decisions you make based on information on our site;
• The actions or omissions of third‑party providers;
• Changes to government schemes or market conditions.

Where liability cannot be excluded, our liability is limited to re‑supplying the services or paying the cost of having the services supplied again.

Governing law

These Terms are governed by the laws of Australia. Any disputes arising in relation to our services will be subject to the exclusive jurisdiction of the courts of Australia.

Changes to these Terms

We may update these Terms at any time. Changes take effect when they are posted on our website. Continued use of our services after any changes indicates your acceptance of the updated Terms.

Contact us

If you have questions about these Terms, please email us at support@solarincentives.com.au or call 1300 013 832.